Having Issues Getting Your Book from My Site?

Hey, LBU🌎!

We’re able to bring products directly to you by way of a partnership with BookFunnel. I, personally, vetted the company whose passion is to help independent authors retain more of their royalties by transporting our e-products directly to the consumer.

As you may know, several of my peers also provide books of varying formats directly to their supporters, too, by way of BookFunnel and/or other companies. For the past two years, it has been a successful partnership for #TeamLove!

So, here are a few troubleshooting tips to keep in mind when purchasing directly from my publishing company via BookFunnel.

1)    These products are typically electronic (ebook or audiobook).

        a.     You will not be receiving anything physical via the mail.

2)    Like with Amazon, your book is sent instantly at the time of purchase with BookFunnel. The difference is you must place the book in your preferred library (Kindle, iBooks, your computer, BookFunnel app, etc,.).     

3)    If you do not receive an automatic email with your book, DO NOT PURCHASE THE BOOK AGAIN.

       a.     Check your bank account/payment method to confirm the charge was made by the first purchase. If it is there DO NOT purchase it again.

        b.     See tip #6 below

4)    When you purchase the book, set up an account with BookFunnel.

        a.     This is not mandatory, however doing so can help with troubleshooting later.

5)    Download and read my books on the BookFunnel app.

        a.    Again, this isn’t mandatory. This will alleviate the question of “how to get my book where I can read it.

6)    Oftentimes when customers contact #TeamLove with issues of not having received their book it is because they miss the instant email BookFunnel sends with the book and instructions on how to download it.

        a.     If you do not see the email, check your Spam/Junk folder(s). (While you’re there, make sure our emails don’t get lost in there, too, for customer support purposes.)

         b.     If you still do not see it, log into your BookFunnel account and be sure you submitted the correct email address.

7)    If all of the above fails, BookFunnel has customer service reps ready to assist you here. #TeamLove is ultimately responsible for you receiving your purchased item. We’re able to assist you as well. Email us at Info@LoveBelvin.com. No email or inquiry goes ignored by us. We will be sure to you the book!

8) Again, there are other authors partnering with BookFunnel. Click here to see CCJ give a few tips on retrieving your book!

Thanks so much for the needed support! We’re always open to feedback, so email us if you have issues or questions!

✍🏽️ #PenningWithoutParameters ✍🏽️

💜 #ImGonnaMakeYouLoveMe 💜

www.lovebelvin.com